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Unable to install extensions on Windows Server 2012



  • I have tried installing the Mercurial extension and the Team City extension. When I click "install this extension" the status changes to "Download Complete", but the installation status message at the top has the following error: "The update could not be completed: Cannot open INEDOBMSVC service on computer '.'."

    This is the full log of the operation:

    Creating temporary directory: E:\BuildMaster_WEBTMP\ExtGalleryTemp
    Clearing temporary directory...
    Downloading extensions...
    Downloading Mercurial...
    Received Mercurial.bmx (8892 bytes)
    Installing extensions to E:\BuildMaster\Extensions...
    Copying Mercurial.bmx...
    Restarting service...
    Stopping service...
    Extension update failed: System.InvalidOperationException: Cannot open INEDOBMSVC service on computer '.'. ---> System.ComponentModel.Win32Exception: Access is denied
    --- End of inner exception stack trace ---
    at System.ServiceProcess.ServiceController.GetServiceHandle(Int32 desiredAccess)
    at System.ServiceProcess.ServiceController.Stop()
    at Inedo.BuildMaster.Web.ExtensionDownloader.DownloadAndInstall()
    at Inedo.BuildMaster.Web.ExtensionDownloader.HandleDownloadAndInstall()

    Product: BuildMaster
    Version: 4.0.9



  • It appears the user that is running the web application does not have the needed permissions to restart the BuildMaster service. If you either 1) change the user account to one that has permissions to do so, or 2) manually restart the BuildMaster service, you should see the extensions.


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