Annual Otter Basic Pricing


Up to 10 Server Nodes


Up to 20 Server Nodes


Up to 35 Server Nodes


Up to 50 Server Nodes


Up to 100 Server Nodes


Up to 250 Server Nodes

Custom Quote

Over 250 Server Nodes

Or if you'd like to bundle training, services, or incidents with your software purchase

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How to Buy

To purchase online with a credit card, go through MyInedo. For other methods of payment, such as a check or wire transfer, use the quote request form.


Otter is licensed annually per the Otter End-User Licensing Agreement.

Basic Support

Basic support of 8AM-6PM EST Monday-Friday is available. For specific information on the SLA and Priority levels, visit our comparison of Support levels.

Support for previous versions and upgrades to newer versions are also included.

Perpetual Option

Otter Basic may also be licensed on a perpetual, non-expiring basis. The perpetual licensing fees are: 10 Server Nodes ($4,995); 20 Server Nodes ($7,495); 35 Server Nodes ($12,495); 50 Server Nodes ($16,245); 100 Server Nodes ($24,995); 250 Server Nodes ($49,995). Assuming support is renewed, the break-even point of Annual vs. Perpetual licensing comes after three years.

Perpetual Support

Basic support (including upgrades, maintenance, etc.) is included for the first year, and may be renewed each following year for 20% of the then-current licensing fees. Assuming support is renewed, the break-even point of Annual vs. Perpetual licensing comes after three years.

Servers in Otter

Otter is designed to create and manage servers (whether physical, virtual, or even nonexistant) in your environments, and is licensed by the approximate number of these you plan to configure in Otter. If you go over the maximum number allowed by your license, you will need to delete configured servers (which is quite easy), or request license extension.

The servers that the Otter web application is installed on does not count towards the limit, unless you explicitly add it as a managed server.


Incidents are available for purchase to all users, and involves a 1-2 hour, scheduled, one-on-one call with an Inedo engineer. Calls are generally for tailored advice related to DevOps best practices, Inedo product usage, and broad use case advice. Learn more about incidents and how our engineers can help.