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Timeout when trying to delete an application



  • Hi,

    I'm trying to delete an application, but I receive the following error message

    Error purging [ApplicationGroup:Application]. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."

    I looked under Admin >> Error messages , but I didn't see any relevant entry there.

    The BuildMaster service is running, building, deploying or deleting other applications work just fine.

    Do you have an idea what could be the reason for blocking only one application from a group (and how to fix it)?

    Is there perhaps a way to get a more detailed log message?

    Product: BuildMaster
    Version: 4.6.1



  • Are you sure you're on 4.6.1? In 4.5.5, among other things, we put a timeout of ONE THOUSAND seconds on calling the purge function.

    If it actually timed out after that long, then you will want to call the purge proc manually.



  • Yes, we use 4.6.1.

    We just updated 4.6.4, sadly it didn't resolve the issue. But the delete operation actually times out after 30 seconds, not 1000.

    What do you mean by "call the purge proc manually"?



  • Hmm, we'll have to look into that...

    Just use Applications_PurgeApplicationData with this method:
    http://inedo.com/support/tutorials/cloning-an-application-with-the-sql-api



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