Download Now


Software & Basic Support

For teams and organizations who feel they can implement DevOps on their own. Find that you need more help? Incidents, training, and services also available for purchase. Contact us for a custom quote to include any of these with your initial purchase.

Starting at: $1,995/yr

Up to 10 Users

View Full Pricing


Software & Premium Support

For organizations who want to partner with us to implement DevOps initiatives. We tailor our solution to your organization's specific needs, this involves on-premise training, services, and incidents.

Request Enterprise

Support Details

Support is an important aspect of a successful implementation. Whether self-support though our QA site, or Premium support for business critical needs, we have options available that fit every organization. Compare our different support options and decide which level of support is right for you.

Compare Support Options

How to Buy

To purchase online with a credit card, go through MyInedo. For other methods of payment, such as a check or wire transfer, use the quote request form.


Buildmaster is licensed annually per the BuildMaster End-User Licensing Agreement.

Basic Support

Basic support of 8AM-6PM EST Monday-Friday is available. For specific information on the SLA and Priority levels, visit our comparison of Support levels.

Support for previous versions and upgrades to newer versions are also included.

Perpetual Option

BuildMaster Basic may also be licensed on a perpetual, non-expiring basis. The perpetual licensing fees are: 10 Users ($4,995); 20 Users ($7,495); 35 Users ($12,495); 50 Users ($16,245); 100 Users ($24,995); 250 Users ($49,995). Assuming support is renewed, the break-even point of Annual vs. Perpetual licensing comes after three years.

Perpetual Support

Basic support (including upgrades, maintenance, etc.) is included for the first year, and may be renewed each following year for 20% of the then-current licensing fees. Assuming support is renewed, the break-even point of Annual vs. Perpetual licensing comes after three years.

Users in BuildMaster

BuildMaster is designed to be used by the entire development organization: developers, testers, operations, management, etc. While not all members will need the same access, BuildMaster's granular security options may limit which groups and individuals can access which functions in which applications in which environments.

Any number of users may be given access to BuildMaster, and are automatically assigned an available user license the first time they log in. Administrators may manually de-license a user to free up available licenses if that user is no longer on the team.


Incidents are available for purchase to all users, and involves a 1-2 hour, scheduled, one-on-one call with an Inedo engineer. Calls are generally for tailored advice related to DevOps best practices, Inedo product usage, and broad use case advice. Learn more about incidents and how our engineers can help.